01 — Our Strategy

Three Problems Cap Your Wayfair Growth

We see the same three problems hold back almost every brand on Wayfair: wholesale costs set without Wayfair's math, a listing left to sell itself, and the channel judged on units instead of profit.

Brands set wholesale costs without doing Wayfair's math

What’s Holding Brands Back:
X sign

On Wayfair you don't set the retail price. You set a wholesale cost, Wayfair's algorithm sets the price shoppers see, and your margin is whatever's left.

Most brands set that cost the way they'd price a Walmart listing, then discover that Wayfair's markup, CastleGate fees, and furniture's return rates were never in the number. The channel sells and the P&L doesn't move.

How We Drive Growth:
Checkmark

We model every SKU's wholesale cost backward from the margin you need, with Wayfair's pricing behavior, fulfillment fees, and returns built in before the first order.

Same discipline we run on Amazon and Walmart, adapted to the one marketplace where the price isn't yours to change later.

WHERE WAYFAIR SHOPPERS BUY
sofaYour product:1 thumbnail,1 line63%of Wayfair ordersare placed on a phoneMobile 63%Desktop and other 37%22Mactive customers14Mitems listed11K+suppliers
About 63% of Wayfair orders are placed on a mobile device, so your product gets one thumbnail and one line to win the scroll.
Source: Wayfair Q3 2025 results

Brands leave the listing to sell itself

What’s Holding Brands Back:
X sign

22 million active customers, 14 million items, 11,000+ suppliers. About 63% of Wayfair orders are placed on a phone, where your product is one thumbnail and one line before the shopper scrolls on.

Wayfair rewards complete content, fast delivery, and sponsored visibility. A listing uploaded from a spreadsheet, shipped from your own warehouse, with no Sponsored Products behind it, is buried under 14 million alternatives.

How We Drive Growth:
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We build listings for the app, put CastleGate behind the SKUs where delivery speed changes conversion, and run Sponsored Products daily so your products get seen.

Content, fulfillment, and ads treated as one system, because on Wayfair each one decides whether the other two get a chance.

WAYFAIR AVERAGE ORDER VALUE
AVERAGE ORDER$328Q2 2025Q2 2024: $313+$15What a shopper checksbefore a $300+ orderRoom scenes and detail shotsDimensions, materials, specsDelivery date on the listingReviews with customer photosMiss one and the order goes elsewhere.
Wayfair shoppers buy big, considered items. One weak photo or a slow delivery date loses a $300+ order.
Source: Wayfair Q2 2025 results

Brands judge Wayfair on units instead of profit

What’s Holding Brands Back:
X sign

A units report can't see what Wayfair's price did to your margin, what CastleGate cost, or what furniture's damage and return rates took back.

Wayfair's $300 average order looks healthy until the returns, the freight, and the algorithmic price drop land on a SKU you thought was profitable.

How We Drive Growth:
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We manage Wayfair on profit after Wayfair's cut, fulfillment, ads, and returns, at the product level, and scale only what makes you money.

Every SKU tracked on what it actually earns, so inventory and ad budget move to the products that grow your margin, not the ones that move the most boxes.

WHERE A WAYFAIR SALE ACTUALLY GOES
RetailpriceWayfair sets itWayfair'sshareWholesalecostYou set itCastleGateand freightDamage andreturnsSponsoredProductsYourprofitwhat's leftcomes out of your side
CastleGate fees, freight damage, returns and ads all come out of your side. Leave them out of the model and the units report stops matching your profit.
03 — senior team

Your Dedicated Wayfair Marketplace Team

Four senior team members on your Wayfair account from day one, each with 7+ years of experience.

Marketplace Strategist

Owns your Wayfair account like a P&L: models every SKU's wholesale cost for margin, runs Sponsored Products personally, and answers for profit after Wayfair's price, fulfillment, and returns every week.

Catalog & Content Specialist

Builds every listing to Wayfair's content standards and for the app, where your product is one thumbnail and one line: titles, attributes, specs, and the detail a furniture shopper needs to buy without touching it.

Creative Designer

Produces the hero images, room scenes, and detail shots Wayfair shoppers decide on, built from what's already converting in your category and matched to your brand.

Operations & Fulfillment Specialist

Keeps the channel profitable: CastleGate placement and inventory, delivery promises, and the damage and return rates that quietly decide whether a furniture SKU makes money.
04 — why Us

What Makes Olifant Digital the Best Wayfair Marketplace Agency

60-day money-back guarantee on management fees. Here's why we can offer it.

Profit After Wayfair's Cut

Most agencies report units shipped. We report what each SKU earns after Wayfair's price, CastleGate fees, ad spend, and returns, so a product that moves boxes and loses money never gets called a win.

No Middlemen

No account managers in the middle. You talk to the strategist running your Wayfair account, same day, in Slack.

Margin Set Before the First Order

On Wayfair the price isn't yours to change later. We model every SKU's wholesale cost backward from the margin you need, with Wayfair's pricing, fulfillment, and return rates built in, so the channel is profitable by design, not by luck.

No Juniors

Everyone on the team has 7+ years' experience. No juniors learning on your account, and no handing your account down the ladder once you've signed.
05 — communication

How we communicate

You'll feel like we're your internal marketing team: direct answers, same-day responses, and direct access to the people running your account.

Scheduled calls

Slack channel

Prefer email?

How engagements start

Before you pay us anything, you'll know exactly what we'd do, who would do it, and what it costs.

step one

Apply for a marketing plan

Fill out a short application: your brand, your goals, and where you're stuck. We'll review it and tell you honestly whether we can help.

step two

Receive your marketing plan

We build a plan tailored to your brand: the exact scope of work, the senior team who'll run it, and the monthly fee.

step three

Meet your team and execute

Meet the people who'll run your account day to day before you sign anything. Once aligned, we start with the highest-impact work first.

Find out exactly what it takes to scale your brand.